PARTNERSHIP SUCCESS
OVERVIEW
DeliverThat, a national last-mile delivery service - recognized as the industry leader in restaurant and marketplace catering delivery, has a fleet of professional drivers fulfilling deliveries across the United States. With a culture that highlights their drivers, celebrates them as people, and offers them a higher tier of clients, DeliverThat partners with some of the industry's most dedicated and passionate drivers in the industry.
When ezCater needed reliable drivers, they knew exactly who to turn to.
DELIVERTHAT'S PROVEN TRACK RECORD
THE CHALLENGE
ezCater is the leading technology platform purpose-built for food for work with over 100,000 restaurants. Food for work is complex and high stakes, and ezCater needed to connect their restaurant partners with reliable drivers to deliver and setup their catering orders.
ezCater partnered with DeliverThat in 2017 and, since then, DeliverThat has fulfilled over hundreds of thousands of deliveries for ezCater.
What started out as a small catering delivery company in Canton, Ohio has grown into a national phenomenon, which has helped support ezCater's nationwide growth – all while continuing to deliver with the same high level of performance and the same top-tier customer service.
DeliverThat is truly an extension of the ezCater team and are in daily communication. One of the main reasons DeliverThat is an ideal delivery partner is because of their unparalleled customer service.
THE SOLUTION
DeliverThat puts people above all else. They ensure that everyone is taken care of, from the restaurant to the customer, to the drivers - who are truly the lifeline of their company. Their leadership team is always willing to step in and make it right if someone has any issue with the delivery experience.
Bart Antista, Manager of Delivery Partnerships
DeliverThat's exceptional service is made possible by the industry's top drivers, who ensure that all orders are delivered promptly and professionally. In addition, the use of insulated thermal bags further ensures the quality of the food during transport.
"DeliverThat's drivers represent our restaurants professionally, with passion and pride, and have helped us provide a premium delivery experience for our partners, and the customers who rely on us to feed their workplaces," added Antista.
supports
to reliably deliver food for work nationwide
THE RESULT
DeliverThat’s growth over the past five years has been vital to ezCater.
DeliverThat has been instrumental in the growth of our delivery network. They have delivered in over 150 metros for us. Delivering success is what they do. We are thrilled to have them as a delivery partner.
Marc Dolbec, Global Customer Experience & Delivery Executive
